Couple Sucuri
Order within the next for dispatch today, and you'll receive your package between and .
SIZE GUIDE
1RING SIZING
- Cut a thin strip of paper, about 10-12cm long.
- Wrap the strip of paper tightly around your desired finger.
- Using a pen or pencil, mark the point where the paper overlaps itself.
- Lay the strip of paper on a flat surface and use a ruler to measure the distance from the end of the strip to the marking you made, in millimetres. This will give you a measurement of the circumference of your finger.
- Using the below chart, convert your measurement into a standard US ring size.
- If you are in between two sizes, it is always best to round up rather than down.
BRACELET SIZING
All bracelet sizing on our website is listed as a measurement in inches (i.e. Size 8 is 8” long with an inner circumference of 8”). Watch the below video and follow the steps to determine your size.
- Wrap a piece of string around your wrist.
- Ensure that you have left enough slack that the bracelet can move freely around your wrist.
- Pinch the spot where the bracelet overlaps itself between two fingers, and remove the string from your wrist.
- Continue to pinch the string in this spot, and lay it on a flat surface. With your other hand, mark this spot on the string using a pen.
- In inches, measure from the end of the string to the marking you have made.
- Your size is the measurement in inches (i.e. a measurement of 7.5” means you should order a Size 7.5). If you are in between two sizes, it is always best to round up rather than down.
SHIPPING POLICY
ORDER & TRACKING
You’ll receive a Purchase Confirmation Email right after placing your order (includes order number and details).
Didn’t get it? Reach us at support@heliosglobalbrand.com.
Orders are processed (stocking, packing, shipping) in 3–5 business days.
Once ready, we’ll send you a Shipping Update Email with your tracking number.
Tracking info may take 5–7 business days to appear on the carrier’s system.
SHIPPING POLICY
📦 Made-to-order products
– All products are custom-made and include both printing and shipping time.
– We ship worldwide using the best courier for your location.
ESTIMATED DELIVERY TIME
| Region | Standard Shipping | Express Shipping |
| USA & Canada | 10-15 business days | 4-6 business days |
| UK & Europe | 8–10 business days | 5–6 business days |
| New Zealand | 5–8 business days | 4-6 business days |
| Asia Pacific | 8–12 business days | 4–5 business days |
Return & Exchange Policy
As all products are custom-made and not resellable, We do not accept returns due to change of mind. Exchanges are only accepted for defective or damaged items.
Please note:
For products with special production or updates, we will contact you via email with an updated delivery estimate.
International orders may incur import duties or additional taxes, which are the sole responsibility of the recipient.
RETURN & EXCHANGE
If the product you ordered has a manufacturing defect, you can return it to us for a refund or exchange within 7 days of receipt. Unfortunately, we cannot accept returns after 7 days.
To be eligible for a return, you will first need to email support@heliosglobalbrand.com to receive a return authorization number and we will get back to you within 24 hours with details on how to process your return or exchange.
To complete your return, we require a receipt or proof of purchase. Your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted. Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Please allow 1 business days for us to process your return or exchange.
Sale items, special orders, and custom jewelry are final sale and cannot be returned or exchanged. All returned merchandise must be in its original condition.
Customers are responsible for all shipping costs unless the item is damaged or we made a mistake.
A $9.90 re-stock fee will apply to all returned items.
Refunds
Helios will refund when the product is completely defective from Helios, not as described. For example: the product is gold when receiving a silver product, the product is not the right material as committed... Helios refuses to refund when the customer uses it incorrectly according to Helios' instructions.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@heliosglobalbrand.com
Product exchange:
- We only replace items if they are defective or damaged, only applicable to intact products (no distortion/dents/scratches... physical defects).
If you need to exchange for a similar item, please email us at support@heliosglobalbrand.com
The value of the exchanged product is calculated based on the current selling price.
- For cases where we have sent an email to reconfirm the size of products such as rings, bracelets, necklaces with videos and pictures to guide customers on how to measure and check the size, we will refuse to return the product for FREE and will CHARGE based on the actual situation, at least $10 shipping costs to return the goods to the warehouse
Note: for products with sizes, we will send an email with attached pictures of size measurement instructions, please check your email and reconfirm your size.
According to our policy, we will accept returns within 7 days and CHARGE IF IT IS NOT A MANUFACTURER'S DEFECT.
We are not responsible for lost packages and we cannot issue a refund if your package is lost or damaged. Please insure the package for the full amount of the merchandise you are sending back to us. We are not responsible for missing packages.
- Description
- Reviews ( 56 )
CRAFTED TO IMPRESS
Every piece is CRAFTED to last; quality is the soul of the brand.
Experience the art of handcrafted men's silver jewelry. Each piece is meticulously crafted, from casting to polishing, ensuring perfect finishing.
Elevate your jewelry experience with our distinctive rings, where craftsmanship meets excellence.
PRECISION AND PERFECTION
Our earrings are crafted from S925 silver, and then meticulously hand-finished to achieve perfection.
Stylish, classic, and understated designs, perfect for adding a touch of sophistication to any outfit.
CREATIVE INSPIRATION
In the South American region, Sucuri is actually the native name for the Anaconda python.
Possessing the largest size of the snake species, they can easily attack and swallow large and robust prey, including humans.
The Couple Sucuri earrings are based on the image of a two-headed snake with a flexible and curved body.
They represent the ability to adapt to any treacherous terrain, to adapt to the harsh living environment without faltering.
SPECIAL PACKAGING
Each earring is encased in a meticulously handcrafted wooden box, reflecting its superior quality. Crafted from elegant black wood with a luxurious velvet interior, it stands as a testament to excellence, turning the unboxing into a truly distinctive moment.
Customer Reviews
Really like the size, not too big, nor too small. Love that the cone shaped spike dangles and it's not "glued" to the serpents. Overall great design and material.
I love this earring, it's nice and heavy. You can just feel the quality. And it looks great, has so much detail. How sleek the the clasp is too, looks so nice. I just purchased one of their pendants, can't wait for it. I'm also gonna order a chain along with it. Helios makes beautiful jewelry. I already know the quality is top notch, so looking forward to my other purchases, just the weight alone is awesome in itself. The customer service is great too. You won't be disappointed. Thanks Helios!
Shipping was relatively fast, packaging was very thorough and made sure everything arrive in one piece. The earrings them selves are very stunning in person and I’ve gotten countless compliments while wearing them.
Love it. Well made and I always get compliments.
I ordered earrings, they were well made, with quality. Beautiful packaging. They missed the delivery time by a few days (estimated Oct 29 delivered Nov 05), because the courier needs time to process , although the payment was made and confirmed. The USPS courier was very quick after that, finally getting it to me on time
SINCE DAY ONE: 9 YEARS OF STORIES IN SILVER.
Each piece from Helios is a story, hand-forged with passion and precision.
Crafted by skilled hands, driven by heart.
