Borneo Sunflower Black Silver
Different isn’t abnormal — it’s powerful. Helios stands with you. Own it.
Order within the next for dispatch today, and you'll receive your package between and .
Craft takes time. Helios chooses meaning over speed.
SIZE GUIDE
1RING SIZING
- Cut a thin strip of paper, about 10-12cm long.
- Wrap the strip of paper tightly around your desired finger.
- Using a pen or pencil, mark the point where the paper overlaps itself.
- Lay the strip of paper on a flat surface and use a ruler to measure the distance from the end of the strip to the marking you made, in millimetres. This will give you a measurement of the circumference of your finger.
- Using the below chart, convert your measurement into a standard US ring size.
- If you are in between two sizes, it is always best to round up rather than down.
BRACELET SIZING
All bracelet sizing on our website is listed as a measurement in inches (i.e. Size 8 is 8” long with an inner circumference of 8”). Watch the below video and follow the steps to determine your size.
- Wrap a piece of string around your wrist.
- Ensure that you have left enough slack that the bracelet can move freely around your wrist.
- Pinch the spot where the bracelet overlaps itself between two fingers, and remove the string from your wrist.
- Continue to pinch the string in this spot, and lay it on a flat surface. With your other hand, mark this spot on the string using a pen.
- In inches, measure from the end of the string to the marking you have made.
- Your size is the measurement in inches (i.e. a measurement of 7.5” means you should order a Size 7.5). If you are in between two sizes, it is always best to round up rather than down.
SHIPPING POLICY
ORDER & TRACKING
You’ll receive a Purchase Confirmation Email right after placing your order (includes order number and details).
Didn’t get it? Reach us at support@heliosglobalbrand.com.
Orders are processed (stocking, packing, shipping) in 3–5 business days.
Once ready, we’ll send you a Shipping Update Email with your tracking number.
Tracking info may take 5–7 business days to appear on the carrier’s system.
SHIPPING POLICY
📦 Made-to-order products
– All products are custom-made and include both printing and shipping time.
– We ship worldwide using the best courier for your location.
ESTIMATED DELIVERY TIME
| Region | Standard Shipping | Express Shipping |
| USA & Canada | 10-15 business days | 4-6 business days |
| UK & Europe | 8–10 business days | 5–6 business days |
| New Zealand | 5–8 business days | 4-6 business days |
| Asia Pacific | 8–12 business days | 4–5 business days |
Return & Exchange Policy
As all products are custom-made and not resellable, We do not accept returns due to change of mind. Exchanges are only accepted for defective or damaged items.
Please note:
For products with special production or updates, we will contact you via email with an updated delivery estimate.
International orders may incur import duties or additional taxes, which are the sole responsibility of the recipient.
RETURN & EXCHANGE
If the product you ordered has a manufacturing defect, you can return it to us for a refund or exchange within 7 days of receipt. Unfortunately, we cannot accept returns after 7 days.
To be eligible for a return, you will first need to email support@heliosglobalbrand.com to receive a return authorization number and we will get back to you within 24 hours with details on how to process your return or exchange.
To complete your return, we require a receipt or proof of purchase. Your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There are certain situations where only partial refunds are granted. Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Please allow 1 business days for us to process your return or exchange.
Sale items, special orders, and custom jewelry are final sale and cannot be returned or exchanged. All returned merchandise must be in its original condition.
Customers are responsible for all shipping costs unless the item is damaged or we made a mistake.
A $9.90 re-stock fee will apply to all returned items.
Refunds
Helios will refund when the product is completely defective from Helios, not as described. For example: the product is gold when receiving a silver product, the product is not the right material as committed... Helios refuses to refund when the customer uses it incorrectly according to Helios' instructions.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@heliosglobalbrand.com
Product exchange:
- We only replace items if they are defective or damaged, only applicable to intact products (no distortion/dents/scratches... physical defects).
If you need to exchange for a similar item, please email us at support@heliosglobalbrand.com
The value of the exchanged product is calculated based on the current selling price.
- For cases where we have sent an email to reconfirm the size of products such as rings, bracelets, necklaces with videos and pictures to guide customers on how to measure and check the size, we will refuse to return the product for FREE and will CHARGE based on the actual situation, at least $10 shipping costs to return the goods to the warehouse
Note: for products with sizes, we will send an email with attached pictures of size measurement instructions, please check your email and reconfirm your size.
According to our policy, we will accept returns within 7 days and CHARGE IF IT IS NOT A MANUFACTURER'S DEFECT.
We are not responsible for lost packages and we cannot issue a refund if your package is lost or damaged. Please insure the package for the full amount of the merchandise you are sending back to us. We are not responsible for missing packages.
- Description
- Reviews ( 8 )
Material: S925 Silver
Stone: None
Warranty: All of our jewelry products come with a lifetime warranty.
Product Line: Helios Black Silver
Helios Black Silver stands as the pinnacle of our product line. Crafted with the highest silver content and an unmatched level of detail, these pieces demand an extraordinary level of precision, making them incredibly limited in production. Each Helios Black Silver creation also comes in exclusive packaging, setting it apart from our standard collections.
Designer’s Story:
The Borneo Rainforest is located in the central highlands of Borneo Island in Southeast Asia. It is the source of the wildest breaths of life – from rare animal species to the diverse and mysterious flora.
Every corner of this place holds infinite secrets. This forest, with its unexplored areas and strange creatures, serves as the endless inspiration for the Helios ring of the same name.
Borneo, with its sunflower patterns – a hallmark of the Sunflower Collection, is named after the famous Borneo forest. Our hope is that wherever there is a forest, the sun will rise, and the sunflowers will turn towards it. Likewise, the pieces in the Sunflower Collection will appear in those nations, carrying with them the radiant beauty and vibrant energy of flowers reaching for the sun.
Customer Reviews
Great communication. Lovely product. Beautifully boxed etc.
Probably your delivery will be delayed 2 or 3 days due to average logistic issues, it’s normal, but try to have at least 1 week of safety time
Beautiful ring, thank you
Absolutely beautiful, perfect size and shape. Love it!
Amazing service and love my new jewellery
The ring is well-crafted, thick, and very sturdy.
SINCE DAY ONE: 9 YEARS OF STORIES IN SILVER.
Each piece from Helios is a story, hand-forged with passion and precision.
Crafted by skilled hands, driven by heart.
