How to Clean Your Jewelry

Bring back the shine. Keep the story.

Watch how we do it

A short demonstration on how to clean your silver jewelry using the Helios Silver Bar and Polishing Cloth — simple, safe, and story-preserving.

Step 1: Use the Silver Bar

Gently rub the silver bar across your jewelry.
Focus on areas with visible tarnish or dullness.

Step 2: Use the Polishing Cloth

After the bar, use the cloth to wipe in slow, circular motions.
This restores the natural shine while keeping the story intact.

Preserve the Marks That Matter

Cleaning brings out the shine, not to make it new again, but to help it live on — with every mark and memory still yours.

Jewelry Care Tips

What You Should Do

• Remove jewelry before applying lotion or washing hands

• Wait until your hands are fully dry before wearing it

• Take it off during workouts, sweating, or sunbathing

• Store carefully. Silver is strong but still soft

• Use only the Helios Silver Bar and Cloth for cleaning

What to Avoid

• Do not soak jewelry in water, pools, or the sea

• Avoid silver polish, ultrasonic machines, and harsh brushes

• Do not use DIY methods like toothpaste or lemon

• Avoid outside jewelers. Improper polishing may damage the finish

Cleaning Policy and Support

To simplify your experience, we do not recommend sending jewelry back for cleaning, as processing may take up to one month due to international shipping.

Instead, you can request a Extra 1 Silverware Cleaning Kit with your next order, starting from your second purchase.
Leave a note at checkout or email us at support@heliosglobalbrand.com, and we’ll take care of the rest.

This small gift is our way of showing appreciation for your continued journey with Helios.

One cleaning kit per returning customer. Subject to availability.